Convert to 3.06 - Problem

[Cougarz]

I know that the notes for the upgrade say that the database needs to be converted and it may take quite while. It has been about 18 hours and the only thing that shows is the splash screen. There are probably less than 100,000 hands in the database.

Task Manager shows PokerTraker.exe using 33 CPU, and 7528k memory. But 18 hours seems like way to much, it appears the program is stalled. But should I end the process and try again, or would that cause trouble with the database?

Chris

[WhiteRider]

It shouldn't stick on the splash screen - you will get a warning message before the upgrade.
Please reboot your computer and re-run the v3.06.2 installer and start it with logging enabled via Start > Programs > PokerTracker 3 (Logging Enabled). It should run fine now, but if it sticks at the splash screen again please send us the PokerTracker3.log file.
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