downloaded pt3 beta 3.07 but not working

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downloaded pt3 beta 3.07 but not working

Postby Sjattaces » Tue May 11, 2010 9:28 am

Just finished downloading the beta version 3.07 of poker tracker. Ran the program and poker tracker tries to update the database but error pops up stating:
"Unable to execute query: ALTER TABLE omaha limit ADD COLUMN limit-currency char(3);; Reason: Fatal Error"
Then, when I continue PT3 says update process is complete and I should cluster, vacuum and analyze the database (which I have done).

When I start importing, PT3 is not able to import as the following listed:
"Unalbe to begin feeder import process. Reason: pT is configured to import into an outdated database. This must be corrected before an import can succeed"

Please help.

Thanks
Sjattaces
 
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Re: downloaded pt3 beta 3.07 but not working

Postby WhiteRider » Tue May 11, 2010 10:22 am

Try following Tarix's directions in this thread, otherwise please report your problem so that we can investigate further.
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Re: downloaded pt3 beta 3.07 but not working

Postby tarix » Tue May 11, 2010 11:07 am

How much free hard drive space do you have?
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Re: downloaded pt3 beta 3.07 but not working

Postby Sjattaces » Tue May 11, 2010 11:23 am

I have over 110 GB of free space available.

I looked at your solution posted in yesterday's discussion but I have no clue what to do. I have never really used the postgreSQL.

Any step by step suggestions?
Sjattaces
 
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Re: downloaded pt3 beta 3.07 but not working

Postby tarix » Tue May 11, 2010 11:55 am

Can you report this problem using the link WhiteRider posted above? We are going to need to get your postgres logs to figure out why this is failing for you.
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Re: downloaded pt3 beta 3.07 but not working

Postby WhiteRider » Tue May 11, 2010 11:58 am

EDIT: What version of PostgreSQL do you have? See Database > Database Management.
If it's 8.3.x but not 8.3.9 or 10 then you should update - Directions here.

Please do a ReIndex and a Rebuild Cache and see if that makes any difference.

If not, report your problem - your log files may give us more information about what is wrong.
Please post your ticket number here so that we can look into this ASAP.
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Re: downloaded pt3 beta 3.07 but not working

Postby Sjattaces » Tue May 11, 2010 2:39 pm

Ticket number: 89562
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Re: downloaded pt3 beta 3.07 but not working

Postby WhiteRider » Tue May 11, 2010 2:57 pm

Thanks, we'll get back to you via your ticket.
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