missing hand histories

[gklimczak]

I don't know where this goes but I will post it here.

I have all my hands in one PT database (the default) and I was looking into my database and I am seeing alot of session info I have on people but no hand histories. I go into the session tab and highlight a session and no hands appear. It acts like its going to get something but nothing happens. I am using 3.06.

[kraada]

Try clicking the Clear button at the top right - if you have a filter enabled it could be filtering those hands out.

[gklimczak]

I've cleared all filters and still cannot see hands. I actually can see all my hands, just not anyone elses...

[kraada]

Are you looking on the Hands tab? You'll only see hands listed there that went to showdown (as otherwise you don't know your opponents' hole cards) - if you go to the Sessions tab you should see their sessions played and if you highlight them you should see all hands they were dealt in on the Sessions Hands report.

[gklimczak]

I am not seeing any hands for anyone other than myself. and I have over 50,000 hands.

[kraada]

What network are you playing on?

[gklimczak]

full tilt and pokerstars.

And I just noticed its the cash games. I'm seeing tournament hands of other people.

You can contact me direct at [email protected].

[kraada]

Please report this problem so that we can investigate further for you.