help

[Royal Flush]

Hello.
problems with the PT v3.09.3 Beta.
bought it 2 days ago, before this trial version has the same problem,
thought of the fact that without money and decided to buy.
I play on PokerStars (english)
on the tables it does not show, auto imports goes
but when turn off the auto import it PT3 hangs forever.
have to turn off the force.
Please help me.

[kraada]

Please restart PT3 using the Logging Enabled link on your Start menu, reproduce and report this problem so that we can investigate further for you.

[Royal Flush]

Hello
always tell whether I should use the Setup Wizard?
Why when I click Stop Auto Import program hangs. can not do anything.
I can just turn off the force

[kraada]

Do you have a large number of duplicates that appear when you start the auto import?

[Royal Flush]

Hi,
i have some 250.

Why when I click on the Stop button Auto IMPORT,
program refuses to do anything
have to forcibly shut down after a long wait

[kraada]

That shouldn't be enough to cause significant problems. Could you please open PT3 with the Logging Enabled link, reproduce and report this problem so that we can investigate further?

[Royal Flush]

Thank you to answer me.
I'm waiting for a response from the caliper,
sent a file
PokerTracker.log (416Kb)
PokerTrackerHud.log (1 kb)

but honestly beginning to get tired
in my eyes my friend installed a trial version and downloaded from the Internet key and works successfully
laugh with me that I had paid the money and I'll bet my head against the wall

and everyone who reads this post too, will laugh with me
:mrgreen:

[kraada]

Using the trial or not shouldn't affect whether or not this functionality works properly on your machine. One of our technicians will take a look at your log files and get back to you and we will help you get everything working properly.

[Royal Flush]

Thank you very much
good man :roll:

[Royal Flush]

Hello.
after checking the system,
once it worked.
left to set it up correctly
Thank you for helping kraada, Mike and support... :)