support ticket

General discussion of PokerTracker 3.

Moderator: Moderators

support ticket

Postby hoopla65 » Fri Mar 04, 2011 2:16 pm

hi,
I sent out a support ticket from the e-mail [email protected] about 3 days ago and am still awaiting a response.
hoopla65
 
Posts: 38
Joined: Tue Jun 17, 2008 4:57 pm

Re: support ticket

Postby WhiteRider » Fri Mar 04, 2011 2:51 pm

Please post the ticket number here and we'll chase it up for you.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: support ticket

Postby hoopla65 » Fri Mar 04, 2011 6:32 pm

105804
hoopla65
 
Posts: 38
Joined: Tue Jun 17, 2008 4:57 pm

Re: support ticket

Postby Peligroso » Fri Mar 04, 2011 9:50 pm

We replied back to that ticket after 8 hours. Please go to the "My Tickets" page and open the ticket there and you should be able to see the message.
Peligroso
 
Posts: 1483
Joined: Mon Dec 10, 2007 6:51 pm
Location: Sweden

Re: support ticket

Postby hoopla65 » Sat Mar 05, 2011 4:49 am

Do you not receive e-mails? I replied in the e-mail I got with an issue I was having with your instructions (an error). Might you have misplaced this e-mail?
hoopla65
 
Posts: 38
Joined: Tue Jun 17, 2008 4:57 pm

Re: support ticket

Postby WhiteRider » Sat Mar 05, 2011 5:51 am

There is no follow-up reply from you to that ticket - please resend it via the My Tickets page.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to General [Read Only]

Who is online

Users browsing this forum: No registered users and 17 guests