I cannot speak for HEM databases - you would need to talk to their people to find out what to do. However, if you use the PT3 backup function (for which a tutorial can be found
here), then upgrade PostgreSQL, then restore that backup into the new version, it will work properly - and in fact it's the easiest way to go about making a major PostgreSQL upgrade. 8.3 will provide significant performance improvements over 8.2. 8.4 and 9.0 will provide further improvements as well - I'm personally running 9.0 at this point and haven't run into any problems with it and PT3. As far as what version to upgrade to . . . if you're going to go to the hassle of upgrading, you might as well go all the way to 9.0. If you were already on 8.3 rather than 8.2 the difference in performance would be a lot less noticeable and then it would be unclear whether or not it was worth the effort, but from 8.2 it will be significant.