PT3 troubles with italian IP updated skins!

[chickazzo]

Hi there,
yesterday italian IP skins made an update.
I've noticed that now they have changed something in the hand history .xml file creation!
Unluckly now I've troubles with PT3 that doesn't import anymore correctly these files! It says "Incorrect POT size" at every single hand. And as a result HUD obviously doesn't work!
I've tried it on an Omaha SnG!
I really don't know what do to do, I think It was right to let you know.
I think it's unuseless adding that till the update everything worked fine!
Tell me if you need more!

P.S.I'm sorry I've posted this here, I was sure I was wiriting in the Technical Support/Bug Section. :oops:

[kraada]

It's ok - we read every forum anyway.

Could you please attach a few of these new hands to a support ticket and post the ticket number here? I'll expedite this matter and see what I can do to get a fix in for the next beta version.

[chickazzo]

Hi kraada, sorry for this late reply, but i was logged from another machine and I can't send the hand to the customer service before.
..here we are..and the ticket number ID is 107906.
Let me know!
Bye!

[WhiteRider]

Thanks - we appreciate it. You have a reply to your ticket.