TROUBLE WITH CONFIGURATION

[MacroMarco]

I have a trouble with the configuration of PAH: i set the correct poker site's directory (Full Tilt), but i dont' see nothing both in the main display of PAH and in the layout manager. I have PT2 but i don't understand how to use with PAH. please help me

[kraada]

Please take a look at the FTP Configuration for PAHUD -- which step is giving you trouble?

[MacroMarco]

I followed the steps in the tutorial configuration (same directory poker room-PAH) but PAH don't find any tournament in progress... Maybe there's something wrong in the configuration of PT2?

[kraada]

Are the hands importing properly into PTv2? They do need to be importing properly in order for PAHUD to be able to display anything.

[MacroMarco]

I don't understand... does PAH work with PT2 on ?and if yes, what kind of configuration i must do in PT2? Is there a COMPREHENSIVE tutorial about the use of PAH? Thank you very much for the patience

[kraada]

You must be importing hand successfully in PTv2. If the hands aren't importing properly in PTv2 please post in the PokerTracker v2 forum and the PTv2 people will help you get that issue resolved.

[MacroMarco]

I configurated PT2 to importe the hand's history, but PAHUD doesn't display any tournament; the error message is: "Due to problems in the Full Tilt client, PAHUD may not display stats on the table. If you encounter this problem, disable the "use standard drawing" option in the preferences". I did this but the problem remains.. Moreover, an other error message about the auto-center appears: i adjusted the problem but the message continues to appear...

[WhiteRider]

Are the hands importing correctly into PT2?
Do you have the correct databases selected in Options -> Preferences -> Databases -> Holdem?
Do you see the tables listed in the main PAH window?
Do you have the correct hand history folder configured in Options -> Preferences -> [site]?
What type of table are you playing at?
Check your filters aren't preventing stats being shown: Options -> Preferences -> Filters

If you still can't get it working, Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
Please give the link to this thread in the reference field of your ticket.

[MacroMarco]

- The hands are imported correctly in PT2.
- The databases selected in Options is correct.
- I don't see any tournament in progress in the main PAH window: screen empty.
- I configurated the correct folder in Options -> Preferences -> Full Tilt
- I play 9 players SNG.
- In the section Filter i set Minimum hands required:1 and i unchecked all three flag.

[kraada]

In that case, please create the log as requested and we'll use it to determine what's going on in your case.