PT2 stopped importing hands.

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Re: PT2 stopped importing hands.

Postby shakeysharky » Tue Aug 04, 2009 10:52 am

Error #1
Date written: 08/04/2009 03:24:00 PM - From/Version: Import (2.17.04e)
File name: C:\Users\quinny\Desktop\Hand Historys\Full Tilt\shakeysharky\shakeysharky\FT20090803 Vine (6 max) - $0.05-$0.10 - No Limit Hold'em.txt
Error Msg: File contains no Texas Hold'em hands or unable to determine what poker site this file came from.
shakeysharky
 
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Re: PT2 stopped importing hands.

Postby ptrack pat » Tue Aug 04, 2009 12:00 pm

Use the online support system and attach this file:

C:\Users\quinny\Desktop\Hand Historys\Full Tilt\shakeysharky\shakeysharky\FT20090803 Vine (6 max) - $0.05-$0.10 - No Limit Hold'em.txt

Here is a link to the support system:
http://www.pokertracker.com/support/?cat_id=4

Also, are you using Vista on this computer? If so, are you running BOTH PT2 and FT as administrator? Vista should prompt you to cancel/allow both programs to run when you start them. Does it do this?

Go to the c:\program files\poker tracker v2 folder. Do you see a file called PT2Utils.dll there?
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Re: PT2 stopped importing hands.

Postby shakeysharky » Tue Aug 04, 2009 2:41 pm

ok sent.
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