Hud issue

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Hud issue

Postby Barlin63 » Thu Mar 29, 2012 3:48 pm

In Poker 770 I sometimes play 10 handed and sometimes 9 handed. Everytime I need to readjust the HUD. This time I tried the option Treat as 9 handed (it is a 9 handed table) and a second hud appeared. The first hud was frozen en when I stopped the Hud the first one stayed painted on the screen and did not move with the table.

The use of the option did position the second hud correctly.

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Re: Hud issue

Postby mauen » Thu Mar 29, 2012 5:03 pm

The same thing happened to me as well, but on titan poker.
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Re: Hud issue

Postby WhiteRider » Sat Mar 31, 2012 11:40 am

Are you using normal Windows PCs, or running Windows in a virtual machine on a Mac or something like that?
We do see isolated reports of that kind of thing, but it seems to be a graphics issue on systems that don't handle translucency correctly.

If you're on normal Windows PCs please make sure that your graphics drivers are up to date.
What graphics cards do you have?
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Re: Hud issue

Postby mauen » Wed Apr 04, 2012 12:21 pm

Windows XP, running on PC not virtual machine.
Graphic card GeForce 9500 GT
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Re: Hud issue

Postby kraada » Wed Apr 04, 2012 2:35 pm

Can you confirm that you've checked and your graphics drivers are fully up to date?
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Re: Hud issue

Postby Barlin63 » Wed Apr 04, 2012 8:10 pm

working with windows 7 and the latest video drivers.
Cannot check right now because I am in the the US (home of the free) and I am not allowed to play poker :-)
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Re: Hud issue

Postby kraada » Thu Apr 05, 2012 10:03 am

Then when you can, please reproduce this problem and attach the PokerTracker4.log file to a support ticket for us so that we can investigate further.
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