Bug Sessions Won

[dolareq]

Hello,

I have found this bug recently on my PT4:

[ img ]

I dont know how I can provide more information. It shows 4 sessions played, but I played 5 of them. It is in Results -> By Date -> Advanced. It shows on main screen on April, 2012. When go one step deeper, it shows 5 sessions played but going back, it still displays 4.

Refreshing doesnt help

[kraada]

Could you please zip up and attach the hand histories from those sessions to a support ticket so that we can try to reproduce this on our end? That would help us figure out what is causing this error.

[dolareq]

Could you direct me to ticket page? I am looking like crazy and I cannot find it

[kraada]

I put a link in the last post that will take you there - what is confusing after you follow that link? I'll talk you through the next few steps from wherever you are stuck.

[dolareq]

Sorry, got it, I am sending you my hhs

After today, it shows 140% sessions won (7/5)

EDIT: Although, it didnt save my hands from yesterday on built 4.01.15

[kraada]

Thanks, we'll look into it and make sure this gets fixed.