PT4 can't find my nickname on Merge

[FUBAR E. NEUMANN]

So I can't make any custom stats, reports, or HUD profiles.

Any ideas?

[WhiteRider]

Have you imported some hands for this player?
If you choose "Choose new player" from the Player List dropdown and type your name, do you see it?

Are there any strange characters in the nickname?
If you create a new database and set it to be Active (Database > Database Management) and import one of your hand histories, do you see your name there now?

[FUBAR E. NEUMANN]

Haven't imported any hands. And now that I look, I can't figure out how to import hands. Can you import hands before finding your nickname?

Nope, don't see it.

No strange characters.

I can create a new database. Still don't see how to import hand histories. :?

[WhiteRider]

You will need to import some hands before you see your nickname - PT4 can only show you players it knows about, which come from importing hands.

Please read the Merge Configuration Guide for information on setting things up.

You may also find the Quick Start Guide useful, and there are a lot of other guides there too.
Also keep a look out for the grey monitor icons in PT4 - these are video tutorials which explain the functionality of the section you're in or window you're looking at.

[FUBAR E. NEUMANN]

OK, thx.