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Cancel Table Ninja Subscription please

PostPosted: Wed Aug 14, 2019 11:28 am
by kreigie
Please cancel the subscription to Table Ninja, It was forced on me as a trial after PT4 purchase and I did not realize it will charge me additional money after a month . I tried using your website Cancelation Formular but it is not recognising my email address.

Re: Cancel Table Ninja Subscription please

PostPosted: Wed Aug 14, 2019 12:28 pm
by Flag_Hippo
kreigie wrote:Please cancel the subscription to Table Ninja, It was forced on me as a trial after PT4 purchase and I did not realize it will charge me additional money after a month . I tried using your website Cancelation Formular but it is not recognising my email address.

The Table Ninja II subscription was not forced on you - it was something you opted into yourself when you purchased PokerTracker 4. You can test the opt-in procedure by visiting the PokerTracker 4 - Purchase page again.
kreigie wrote:I tried using your website Cancelation Formular but it is not recognising my email address.

Your support ticket has been replied to and your Table Ninja II subscription is now cancelled.