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TN2 not working with PS Aurora-Graphics

PostPosted: Fri Jan 10, 2020 3:17 am
by sw179
Hi there,
so Pokerstars retired the classic graphics-engine... So today my TN did not work at all. What can I do?
Best regards

Re: TN2 not working with PS Aurora-Graphics

PostPosted: Fri Jan 10, 2020 10:59 pm
by udbrky
Please update to this version:

https://www.holdemmanager.com/Downloads ... .8.22s.msi

Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. 
Then send a copy of that ZIP file.

Also please send a screenshot of your desktop with a table and your HUD displayed. 
Please follow these instructions to take a screenshot: http://www.wikihow.com/Take-a-Screensho ... ft-Windows
Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the ticket.

Please create a support ticket via the 'Contact Support' link here - https://support.pokertracker.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

Re: TN2 not working with PS Aurora-Graphics

PostPosted: Mon Jan 13, 2020 7:51 pm
by udbrky
Please see this thread for PS Aurora issues:

https://forums.holdemmanager.com/showth ... p?t=540812