ignition hand grabber not working after last update

Posted:
Mon Mar 16, 2026 1:29 pm
by bettinhozago
as the title says, it stopped working after last update. I play on ignition latam. hud not showing and hands not importing
Re: ignition hand grabber not working after last update

Posted:
Tue Mar 17, 2026 7:16 am
by Flag_Hippo
So we can follow up with you on this please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4 with Ignition closed. Click 'Play Poker -> Get Hands While Playing' before you start Ignition. Start Ignition and play some hands and then go to 'PokerTracker -> Apps -> Ignition Hand Grabber -> Status'. In the Status window, click the 'Gear' icon and select 'Create Support Bundle'. Save this file to your computer and then attach it to a
Support Ticket:
Guide: Creating an Ignition Hand Grabber Support Bundle